Support Center

Need help? Submit a ticket and we'll get back to you

Before Submitting a Ticket

Check the Rules

Many questions can be answered by reading our server rules and guidelines.

View Rules

Server Info

Looking for connection details or server features?

Server Information

Discord Support

For faster responses, join our Discord server.

Join Discord

In-Game Help

You can also use the in-game report command.

/report [player] [reason]

Submit a Support Ticket

Minecraft Username *

Discord Username (Optional)

Ticket Category *

Subject *

Description *

Please note: We'll review your ticket and respond as soon as possible. For urgent matters, please contact us on Discord. False reports may result in consequences.

Response Time

We typically respond to tickets within 24-48 hours. Response times may vary depending on ticket volume and complexity. For immediate assistance, please join our Discord server.